The small data chunk you share is safe with us.
Last updated: Friday, 15 January 2021
Sync (collectively ”we,” ”us,“ ”our“) is a Service that enables users to synchronize activities like watching YouTube and Netflix and listening to Spotify. The Service is accessible via a Client that is a web browser extension available for major web browsers, e.g., Google Chrome, Safari, and Mozilla Firefox. The Client is subject to the terms and conditions of web browser and operating system vendors.
The reason to enter your personal information is apparent when we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you. This data can include your name, e-mail address, phone number, attachments, and any other data included in your inquiry. Please double-check your e-mail before sending it for any confidential or private information. This information may reside in your signature or as an attachment.
We collect the following types of information through forms in our Client:
We also perform some operations automatically to improve our services:
The data you provide us with is validated before stored. We will prompt you to correct data that is invalid before storing it. It is your responsibility that the data you enter is correct.
Before we create an account for you, you provide us with data through file, text, and password inputs from our Client during registration.
We use the information we collect in various ways, including:
We use the data you provide during account creation to create your account.
Your account consists of data you provided us with during account creation and any changes you have made. This information includes but is not limited to your avatar, username, e-mail address, and password.
We may use a limited set of data from your account to present a profile to other users. We reserve the right to include more information as your account grows.
You can upload an image and use it as your avatar. Your avatar is visible to other users in a session.
When creating an account, you must provide a username for your account. We use your username to present you to other users.
You must provide a valid e-mail address when creating an account. Some actions on our Service require a verified e-mail address, i.e., you must have access to the e-mail address.
Your e-mail address is not visible to other users.
We may send password reset, e-mail verification, and responses to your support inquiries to your e-mail address. We may also send additional e-mails not listed in this document. If that is the case, verify that the sender is the e-mail address listed in the Contact Information.
Only you should know your password. You enter it during account creation. It is paramount that you use a secure password for your account’s security.
We do not have access to your password. If you have forgotten your password, there is an option on the sign-in page to reset it (given you have access to the account’s e-mail address).
Sync follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These do not link to any personally identifiable information. The data aims to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.
Note that Sync has no access to or control over these cookies that are used by third-party advertisers.
You can choose to disable cookies through your browser options. The browsers’ respective websites contain more detailed information about cookie management with specific web browsers.
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and monitor and guide their online activity.
Sync does not knowingly collect any Personal Identifiable Information from children under the age of 13. Suppose you think that your child provided this kind of information on our website. In that case, we strongly encourage you to contact us immediately, and we will do our best to remove such information from our records promptly.
We take pride in communicating with our users via e-mail, Discord, and phone. We may add more verified ways of communicating with us at any time. Please find our contact details in the Contact Information section of this document.
If you have an urgent errand concerning a payment you made to us, we are reachable by phone from the phone number provided in the receipt sent to your e-mail. Phone support is limited and reserved for important matters only.
If you have any inquiries regarding our adherence to this document, you are welcome to contact us. We will investigate and take appropriate measures to any fault in our compliance.